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Cost effective, global logistics service with delivery speed
xHitao simplifies the complexity of the Cross Border trading requirements. We connect every dot of the process efficiently and control the cost in a reasonable range in order to provide the best rate and secure the package delivery in average 5 – 7 days to major China cities.We offer competitive pricing comparing to major international shipping services as well as monitor the delivery performance to ensure the service quality.。
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Reliable, professional custom declaration service
In the past 5 years, xHitao continuously refines our China customs declaration process by connecting through EDI system integration. We insist on securing every parcel to reach receiver’s hands with on-time reliability and legitimacy. Our professional custom affairs team works with China custom closely to resolve issues encountered on daily basis and provide consultations to global sellers regarding any recent policy change and latest regulations。
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High efficient, sustainable online shipping system
xHitao has built a solid and complete online shipping system to specially service global e-taliers’ needs. Our SaaS based infrastructure platform gives you the flexibility to manage and expand the business from every corner of the world. We have also developed API interfaces to allow you to integrate with our system in order to automate the shipping process. Our world-class professional IT team constantly adopts the cutting-edge technologies to upgrade our system and support the big data environment.
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One Stop online tracking system and friendly customer service
xHitao understands the complexity of cross border logistics and offer an one stop online tracking system to update your package status from every point of delivery process. Our friendly Chinese customer service is available through live chat or over the phone to assist your recipients in China if there’s any question regarding their packages. Our local representative is also available to assist the business needs at your convenience.
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Business intelligent risk control system
With our years of know-how and experiences, and based on the shipping information received, our risk control system is able to identify potential package issues such as prohibited product categories; reseller packages (not qualified for personal use); suggested parcel packing rules in terms of the value and quantity and un-submitted recipient ID to prevent the custom hold or return at the beginning of the process.
Sender of perfect service system let the sender 24 hours can be thoughtful customer service, even if it is the first time contact scouring the sea system, and nothing to worry about the difficulty of learning and accepting, professional service team will give the person the guidance and training. In the course of use, there will be a special person to feedback and understand your experience. Fully user oriented to create the best quality experience.
